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Geggamoja

At Geggamoja, we protect your privacy and always strive for a high level of data protection (for example, we would never sell your personal data to another company). This policy explains how we collect and use your personal information.

It is important that you understand and understand the policy and feel safe in our processing of your personal information. You are always welcome to contact us for any questions. kundtjanst@geggamoja.com.

What is a personal data and what is a processing of personal data? Personal data is any information that can be directly or indirectly attributed to a natural person.

What personal data do we collect about you as a customer and why?

• In order to handle order / purchase.
• In order to handle customer service issues.
• To be able to conduct and manage participation in competitions.
• To manage your offers.
• In order to fulfill the company's legal obligations.
• In order to deliver a personalized experience of our services.

Storage periods of purpose: Max 5 years

In order to handle order / purchase.

Measure

Delivery (including notification) Payment handling (including Analysis of possible payment solutions which may include a check against
payment history and retrieval of credit reports from Klarna).
Handling of complaints and complaints warranty issues. Delivery (including notification)

What kind of information
Name.
Personal.
Contact information (eg address, email and phone number).
Payment history.
Payment Information.
Credit information from credit bureau.
Purchase information (eg which The item is shipped to another address).


In order to handle customer service issues.

Measure
Communication and Response of any questions to customer service (via phone or in digital channels, including Social Media)

What kind of information

Name:
Contact information (eg address, email and phone number).
Your correspondence. Details of purchase date, place of purchase, Any error / complaint.

To be able to conduct and manage participation in competitions.

Measure
Communication before and after Participation in a competition or one event (eg confirmation of notifications, questions or evaluations).
The choice of winner and mediation.

What kind of information
Name:
Contact information (eg address, email and phone number).
Details left in the contest. Evaluations of events.

To manage your offers.
Creating your personal offers and general offers, custom news, product recommendations, inspiration, and invitations to events.

What kind of information
Name.
Birth number.
Sex
Contact information (eg address, email and phone number).
Place of residence. Purchase History

In order to fulfill the company's legal obligations.
Necessary handling for fulfillment of the company's legal obligations according to legal requirements, judgments or authority decisions (eg the accounting law,
money laundering or the rules on product liability and product safety, which may require development of communication and information to the public and customers about product alarms and product recalls for example, a defect or health hazard be)

What kind of information
Name.
Personal.
Contact information (eg address,
email and phone number).
Payment history.
Payment Formation.
Your correspondence.
Details of purchase date.


In order to deliver a personal customized experience of our services.

 Measure

The creation of one for you personally custom content, such as by Relevant Product Recommendations, Presentation of your specific benefits and offers and others similar actions involving one simplification for you.
 
Simplification of your use of ours services by reminding you of forgotten / abandoned digital shopping carts).
The creation of one for you personally

What kind of information
Name.
Residence.
Purchase History.
Buy and user-generated
data (e.g., click and visit history).
Specified customer choice regarding
communication channels.

   

Who is responsible for the personal information we collect?
Geggamoja AB, org. No. 556761-4671, is responsible for the processing of personal data by the company.

From what sources do we retrieve your personal information?

In addition to the information you provide to us or we collect from you based on your purchases and how you use our services, we may also collect personal information from someone else. The information we collect from third parties is as follows: 1) Address data from public records to be sure we have the correct address information for you. 2) Credit rating data from credit rating agencies, banks or disclosure companies.

Who can we share your personal information with?

Personal Data Assistants. In cases where it is necessary for us to offer our services, we share your personal data with companies that are so-called. Personal information assistants for us. A personal information assistant is a company that processes the information on our behalf and according to our instructions. We have personal information assistants who help us with:
1) Transport (logistics companies and freight forwarders).
2) Payment solutions (short-term companies, banks and other payment service providers).
3) Marketing (print and distribution, social media, newsletter vendors).
4) IT services (companies that handle necessary operations, technical support and maintenance of our IT solutions).
When your personal information is shared with personal data counsel, it is only for purposes that are consistent with the purposes for which we have collected the information. We check all Personal Data Counselors to ensure that they can provide sufficient safeguards regarding the security and confidentiality of personal data. We have agreements with all personal information officers through which they guarantee the security of the personal data processed and undertake to comply with our security requirements.

We also share your personal information with some companies that are independent personal data administrators. The fact that the company is an independent personally responsible means that we are not controlling how the information submitted to the company will be treated. Independent personal data officers with whom we share your personal information are:
1) Government agencies (police, tax authorities or other authorities) if we are required to do so by law or in the event of suspected crime.
2) Companies dealing with general freight transport (logistics companies and freight forwarders).
3) Businesses offering payment solutions (card-insolvent companies, banks and other payment service providers).
When your personal information is shared with a company that is an independent personally responsible person, it applies to the company's privacy policy and personal data management.

Where do we process your personal information?
We always strive for your personal data to be processed within the EU / EEA and all our own IT systems are located within the EU / EEA. However, in case of systematic support and maintenance, we may have to transfer the information to a non-EU country. if we share your personal information with a personal data counselor who, either himself or through a subcontractor, is established or stores information in a non-EU country.
In these cases, the assistant may only share the information relevant to the purpose (eg log files). Regardless of the country in which your personal data are processed, we take all reasonable legal, technical and organizational measures to ensure that the level of protection is the same as within the EU / EEA. In cases where personal data are processed outside the EU / EEA, the level of protection is guaranteed either by a decision of the EU Commission that the country concerned ensures an adequate level of protection or by the use of so-called appropriate safeguards.

How long do we save your personal information?
We will never save your personal information for more than 5 years.

What do you have for rights as registered?
We are transparent and transparent about how we treat your personal information and if you want a deeper insight into what personal data we are dealing with, you may request access to the data.
Please note that if we receive a request for access, we may ask for additional information to ensure the effective handling of your request and that the information is provided to the correct person.

Right to rectification. You may request that your personal information be corrected if the information is incorrect. Right to erasure. You may request the deletion of personal data we are processing about you if: The information is no longer necessary for the purposes for which they have been collected or processed. You oppose processing for direct marketing purposes. Personal data is processed illegally. Personal data must be erased to comply with a legal obligation we are subject to.

Keep in mind that we may have the right to deny your request if there are legal obligations that prevent us from immediately deleting certain personal information. These obligations derive from accounting and tax legislation, banking and money laundering legislation, but also from consumer law. Right to object to certain types of treatment. You are always entitled to avoid direct marketing and to object to all processing of personal data based on a balance of interest. You may object to the processing of your personal data for direct marketing. The objection also includes the analysis of personal data (ie profiling) performed for direct marketing purposes. Direct marketing refers to all types of outreach promotional actions (eg by mail, email and text).

Marketing actions where you as a customer have actively chosen to use one of our services or else sought us to know more about our services is not considered as direct marketing (eg product recommendations or other features.

If you oppose direct marketing, we will discontinue the processing of your personal data for that purpose and terminate any direct marketing action. Contact us at kundtjanst@geggamoja.com.

Keep in mind that you always have the ability to influence which channels we will use for mailing and personal offers - by renouncing the service. Contact kundtjanst@geggamoja.com. Right to data portability. If our right to process your personal data is based either on your consent or performance of an agreement with you, you are entitled to request the data relating to you and which you have provided to us to another personally responsible person (ie data portability). A prerequisite for data portability is that the transmission is technically possible and can be automated.

How do we handle your social security number? In cases where it is necessary for us to offer our services, we will share your personal identification number with payment service counselors (cardsolving companies, banks and other payment service providers).

What are cookies and how do we use it? Cookie is a small text file that is saved and during subsequent visits, retrieved from your computer or mobile. geggamoja.com uses cookies to improve and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties. There are two types of cookies permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile for some time. Session cookies are stored temporarily and disappear when you close your browser.

You can easily delete cookies from your computer or mobile phone via your web browser. Instructions on how to manage and delete cookies under "Help" in your browser. You can choose to disable cookies altogether, or to receive a notification each time a new cookie is sent to your computer or mobile. Note that if you choose to disable cookies you will not be able to take advantage of all the features on the site.

If you do not want to accept cookies, your browser can be set to automatically reject cookies or are informed every time a website requests permission to store a cookie. Previously stored cookies can also be deleted through the web browser. Visit the web browser's help pages for more information. If you choose not to accept cookies, you will be able to visit geggamoja.com as usual, but we want to alert you that some features may be affected, and that it is impossible to make a purchase.

Can you control the use of cookies yourself?
Your browser or device allows you to change the settings for the usage and extent of cookies. Go to the settings of your browser or device to learn more about adjusting the settings for cookies.

How are your personal data protected?
Only those persons who actually need to process your personal information to fulfill our stated purposes have access to them. We may make changes to our privacy policy.

The latest version of the privacy policy is always available at www.geggamoja.com